FAQ

When can I expect to receive my order?
If you place your order before 14:00 GMT, we will begin processing it the same business day. Processing typically takes 1 - 2 working days (Monday - Friday), and shipping time is around 5 - 7 working days (Monday - Friday). 

What are the delivery costs?
We offer free delivery throughout the United Kingdom. For more information, check our Shipping Policy.

How can I pay for my order?
You can use following secure payment methods to pay for your order:

• Shop Pay
• Google Pay
• Apple Pay
• Visa
• Mastercard
• American Express
• UnionPay
  

Please read our Payment Options page for more information.

What should I do to return a product?
You have 30 days from the delivery date to return your items. Returns are not accepted if more than 30 days have passed since the delivery date. Read more in our Return and Refund Policy.

Business Information:
LDN Label is operated by Ecom Fox Ltd, a company based in the United Kingdom.

Company Number: 15390668

DUNS: 231342914

Business Address:
86-90 Paul Street
London EC2A 4NE

Email: info@ldnlabel.com

Phone: +447520642802

Business Hours:
Monday - Friday, 08:00 - 18:00 GMT